All Count Vapula products are warranted against manufacturer defects. We strive to achieve the highest quality of designs, materials, manufacturing and customer service. In the unfortunate situation that an issue does arise, we have you covered.

Our batteries are warranted against any manufacturer defects for the lifetime of the battery cell. Contact us to find out more about our upgrade programs.

Please Note: Warranties do not cover any issues from misuse, damage, abuse, tampering with internal parts or neglect of regular device maintenance. It is important to learn about your device to get the optimum function and performance. Regular cleaning of pins, replacements of coils are highly recommended. See our user guide section and check out our youtube videos for more info.

Questions? Please feel free to ask one of our sales team members via contact form, chat, email or by phone.